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The Giggle integration imports activities and experiences from your Giggle account into the DialogShift knowledge base. Chat AI can use this content in its answers. Giggle is not a booking engine and is not used for Journey Messaging.

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Prerequisites

  • Your hotel uses Giggle.
  • You have a V2 API key from Giggle.
  • You know your hotel code. You can find it in your Giggle URL, for example giggle.tips/en/YOUR-HOTEL-CODE.
  • At least one stream is configured in Giggle.

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Activate the integration

  1. In the DialogShift app, open Settings → Integrations and select Giggle.
  2. Select the language of the content to import.
  3. Under V2 Integration (Several Streams), enter the API Key and Hotel Code.
  4. Select Load Streams.
  5. Select the streams whose content Chat AI should use. If you do not select a stream, all available streams are imported.
  6. Activate the integration and save the settings.

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Imported content

For each experience, DialogShift imports:
  • title and description
  • location
  • image and direct link to the experience
  • category and associated streams
  • fixed dates and recurring availability
The content is synchronized with Giggle automatically.

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Configuration

If the connection fails, check the V2 API key and hotel code first. If no streams are loaded, at least one stream must be configured in your Giggle account.