Skip to main content

Welcome to DialogShift Documentation

DialogShift is your AI-powered communication platform that revolutionizes how businesses interact with customers through Chat AI, Phone AI, and Email AI. Our comprehensive English documentation will help you set up, configure, and optimize all features for maximum efficiency. These features are most frequently used by our customers and provide the greatest value:

WhatsApp Business API

Professional WhatsApp MessagingSet up professional WhatsApp communication for your business with our comprehensive step-by-step guide

Live Chat System

Real-time Customer ConversationsConfigure and manage live chats with AI assistance for optimal customer service

Meta Business Verification

Higher Messaging LimitsComplete guide to business verification for enhanced WhatsApp functionality

Email AI Browser Plugin

AI-powered Email AssistanceIntegrate intelligent email support directly into your Firefox browser

Phone AI & SIP Integration

Intelligent Call HandlingConnect your phone system with DialogShift’s smart call processing

Quick Start Guides

Create First User

Set up user accounts and manage team access to DialogShift

Password Reset

Reset your password and regain access to your account

Notification Options

Configure notifications for optimal team communication

Invite New User

Add team members to the DialogShift platform

Product Areas

Chat AI

WhatsApp, Live Chat & MoreIntelligent chatbots and live chat management across multiple messaging platforms
  • WhatsApp Business API
  • Live Chat Modes
  • Integration & Display

Phone AI

Smart Call HandlingAI-powered phone system integration with intelligent call routing
  • SIP Integration
  • Call Forwarding
  • Voice Selection

Email AI

Intelligent Email SupportAI-assisted email composition and response management
  • Firefox Browser Plugin
  • Email Templates
  • Automated Responses

Technical Integration

Snippet Integration Check

Verify the correct integration of DialogShift widgets

Tracking Pixel

Implement advanced tracking features for better insights

URL Parameter Tracking

Track user interactions through URL parameters

HNS Integration

Integrate DialogShift with your hotel management software
Important: DialogShift meets all relevant compliance requirements including GDPR and accessibility standards.

Accessibility Statement

Learn how DialogShift meets accessibility standards and how to implement them in your setup

📧 Contact Support

Need help? Our support team is ready to assist you with any questions.

🚀 DialogShift App

Go directly to the DialogShift application - Login and get started now!