Welcome to DialogShift Documentation
DialogShift is your AI-powered communication platform that revolutionizes how businesses interact with customers through Chat AI, Phone AI, and Email AI. Our comprehensive English documentation will help you set up, configure, and optimize all features for maximum efficiency.Top 5 Most Popular Features
These features are most frequently used by our customers and provide the greatest value:WhatsApp Business API
Professional WhatsApp MessagingSet up professional WhatsApp communication for your business with our comprehensive step-by-step guide
Live Chat System
Real-time Customer ConversationsConfigure and manage live chats with AI assistance for optimal customer service
Meta Business Verification
Higher Messaging LimitsComplete guide to business verification for enhanced WhatsApp functionality
Email AI Browser Plugin
AI-powered Email AssistanceIntegrate intelligent email support directly into your Firefox browser
Phone AI & SIP Integration
Intelligent Call HandlingConnect your phone system with DialogShift’s smart call processing
Quick Start Guides
Create First User
Set up user accounts and manage team access to DialogShift
Password Reset
Reset your password and regain access to your account
Notification Options
Configure notifications for optimal team communication
Invite New User
Add team members to the DialogShift platform
Product Areas
Chat AI
WhatsApp, Live Chat & MoreIntelligent chatbots and live chat management across multiple messaging platforms
- WhatsApp Business API
- Live Chat Modes
- Integration & Display
Phone AI
Smart Call HandlingAI-powered phone system integration with intelligent call routing
- SIP Integration
- Call Forwarding
- Voice Selection
Email AI
Intelligent Email SupportAI-assisted email composition and response management
- Firefox Browser Plugin
- Email Templates
- Automated Responses
Technical Integration
Snippet Integration Check
Verify the correct integration of DialogShift widgets
Tracking Pixel
Implement advanced tracking features for better insights
URL Parameter Tracking
Track user interactions through URL parameters
HNS Integration
Integrate DialogShift with your hotel management software
Compliance & Legal
Important: DialogShift meets all relevant compliance requirements including GDPR and accessibility standards.
Accessibility Statement
Learn how DialogShift meets accessibility standards and how to implement them in your setup