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The Dialog Quickbooker asks for travel dates and the occupancy for one room. It then shows available room types and prices and sends the guest to the booking engine with a link.

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How it works

The Dialog Quickbooker collects:
  • Arrival date
  • Departure date
  • Number of adults for one room
  • Number of children for one room
  • Children’s ages
The guest does not complete the booking inside the Dialog Quickbooker. The agent prepares the request and then opens the booking engine with the matching data.

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Booking limits

Limits are configured in the DialogShift app under Settings → Booking mask. An empty field means: no limit.

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What happens with invalid details?

If a detail exceeds a limit, the Dialog Quickbooker asks for the occupancy again. The agent takes the configured limit into account. Examples:
  • If a maximum of 2 adults is allowed and the guest says 3 adults, the agent asks for a valid occupancy.
  • If children are disabled (Max. children = 0) and the guest mentions children, the agent asks for an occupancy without children.
  • If adults and children together exceed Max. total guests, the agent asks for the full occupancy again.
  • If a child is older than Max. child age, that guest counts as an adult. The agent asks for the occupancy again so adults and children are counted correctly.

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No room-count limits

The Dialog Quickbooker configures only the first room. The settings Max. rooms (group threshold) and Max. rooms (hard cap) are not applied here. If the guest wants to book multiple rooms, they add them in the booking engine.