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DialogShift offers various notification options that can be configured both in the user profile and across hotels.

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User Profile Settings

For your own user, notifications can be activated under Organization >> Notifications.

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1. Email Notifications

Activation for the email address you signed in with.
Additional email addresses can only be added across hotels (see below).

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2. Smartphone / Mobile Device

Push notifications via the DialogShift Mobile App.

iOS App

App Store

Android App

Google Play

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3. Browser / Desktop

Prerequisite: Live Chat App must be open in a browser tab
The audio signal is played by the Live Chat App itself and works in all supported browsers.
Windows/Mac (Recommended)
  • ✅ Notifications are displayed
  • ✅ Optional persistent notifications
  • ✅ Audio signal
By default, macOS displays notifications as “Banners” that disappear automatically after a few seconds. To keep notifications visible, set your browser’s notification style to “Alerts” in the macOS System Settings under “Notifications”.