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Everything in one video:
To add a new FAQ to your hotel AI, navigate to the side menu on the left and select AI Content. There’s a possibility that the content you want to add already exists in our database. If you find a suitable element, you can customize it and add it to your hotel AI database. Alternatively, you can create a completely new question. AI Content Overview

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Add an existing FAQ from the database

1

Search FAQ

Search for an FAQ with relevant keywords.
2

Customize response text

Customize the response text. You can adopt the pre-made example texts. Then you can adapt the text.
3

Add link (optional)

To add a link to a website, click Add URL button.
  • In the Button Title field, enter the name of the link.
  • In the German/English URL field, add the corresponding link.
4

Save

Save your changes.

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Add your own FAQ

1

Create new FAQ

Click the new FAQ button.
2

Enter FAQ name

Enter the title of the question in the FAQ Name field. This will be displayed in the list on the left side.
3

Assign category

Assign the question to a category by selecting from the FAQ Category list.
4

Enter content

Enter the content in the text field.
5

Add link (optional)

To add a link, click Add URL button.
  • Enter the name of the link in the Button Title field.
  • Add the corresponding URL in the German/English URL field.
6

Save

Save your changes.

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Important Notes

Active indicates whether the content is being used.
When Auto-translate is enabled, this ensures that content only needs to be entered in the default language. The text is then automatically translated into other languages. Otherwise, you must manually enter the texts in other languages (if you want to specify the wording in other languages, for example).
With the Upload media function, you can add an image or short video.