What can Email AI do?
- Reply drafts based on your knowledge base
- Booking details detection: travel period and the number of adults and children are taken from the inquiry and can be adjusted
- Booking links or booking buttons in suitable replies
- Availability checks for booking inquiries
- Tone and length control via additional instructions, e.g. “Make the tone more formal” or “Keep the reply short”
- Automatic form of address (formal/informal) and targeted follow-up questions when details are missing
- Font and signature matching the design of your property
Which programs does Email AI run in?
Microsoft Outlook
As an add-in in Outlook for Windows, Mac, and Outlook on the web
Mozilla Thunderbird
As a plugin directly when replying to a guest email
Firefox
As a browser plugin for communication on OTA portals
DialogShift App
In the Email AI menu item: paste the guest message, generate a reply, and copy it
Guides
Install the Outlook add-in
Requirements, compatible versions, and installation
Create replies in Outlook
Create, adjust, and insert a reply draft
Settings in Outlook
Instructions, font, signature, and plugin options
Thunderbird plugin
Installation and usage in Thunderbird
Firefox browser plugin
Installation and usage in Firefox
Email AI statistics
Usage metrics for Email AI in your DialogShift App