Installation Video
Requirements
To use the Email AI plugin in Microsoft Outlook, the following requirements must be met:DialogShift Account
User must be registered with DialogShift
Exchange Server
Exchange Server required (Exchange Online or Exchange 2016+)
IMAP accounts are not supported.
Compatible Outlook Versions
- Windows
- Mac
- Web
Supported:
- Outlook 2021 or newer
- Outlook 365 on Windows 10 20H2 or newer
- New Outlook
- Outlook 2019 or older
- Outlook 365 (not regularly updated or on Windows 10 2004 or older)
Installation
With Exchange Online
With Exchange On-Premise
Open Outlook Web Access
Start the Outlook web interface in your browser and sign in with an account that has sufficient permissions
If you encounter issues with the installation, please contact DialogShift support.

