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Microsoft does not allow the use of modern add-ins in all Outlook versions.

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Requirements

  • A DialogShift account
  • Exchange Server (Exchange Online or Exchange 2016+)
IMAP accounts are not supported.

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Compatible Outlook Versions

Windows:
  • Outlook 2021 or newer
  • Outlook 365 on Windows 10 20H2 or newer
  • New Outlook
Not supported: Outlook 2019 or older; Outlook 365 that is not regularly updated or running on Windows 10 2004 or older. Mac:
  • Outlook App & Outlook 2024
Not supported: Outlook with a year number (except 2024). Web:
  • Outlook online (Firefox, Safari, Chrome and derivatives)
Not supported: Outlook Web Access.

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Installation

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With Exchange Online

  1. Start Outlook on your computer
  2. Click All Apps in the top right and select Get Add-ins
  3. Enter DialogShift in the search field
  4. Select DialogShift Email Assistant and click Add
  5. The plugin is now available in the Add-ins tab under My Add-ins

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With Exchange On-Premise

  1. Start the Outlook web interface in your browser and sign in with an account that has sufficient permissions
  2. Navigate to the overview of all installed apps
  3. Select the option to add a new plugin via URL and enter: