Installation Video
Requirements
To use the Email AI plugin in Microsoft Outlook, the following requirements must be met:DialogShift Account
User must be registered with DialogShift
Exchange Server
Exchange Server required (Exchange Online or Exchange 2016+)
IMAP accounts are not supported.
Compatible Outlook Versions
- Windows
- Mac
- Web
Supported:
- Outlook 2021 or newer
- Outlook 365 on Windows 10 20H2 or newer
- New Outlook
- Outlook 2019 or older
- Outlook 365 (not regularly updated or on Windows 10 2004 or older)
Installation
With Exchange Online
1
Open Outlook
Start Outlook on your computer
2
Open Apps menu
Click “All Apps” in the top right and select “Get Add-ins”
3
Search for plugin
Enter “DialogShift” in the search field at the top right
4
Install plugin
Select “DialogShift Email Assistant” and click “Add”
5
Use plugin
You can find the plugin in the “Add-ins” tab under “My Add-ins”
With Exchange On-Premise
1
Open Outlook Web Access
Start the Outlook web interface in your browser and sign in with an account that has sufficient permissions
2
Open Apps overview
Navigate to the overview of all installed apps
3
Add plugin via URL
Select the option to add a new plugin via URL and enter the following URL:
If you encounter issues with the installation, please contact DialogShift support.

