The table below lists cookies that may be set by the DialogShift chat on your website when a consent manager is used. No personal data is stored in optional or technically necessary cookies.
| Cookie Name | Purpose | Expiry | Description |
|---|---|---|---|
| ds-csrf | Statistical performance (optional) | 7 days | Identifies the website visitor with an ID and allows calculation of the chat open rate. No personal information is stored in this context. |
| ds-custid | Functional | 3 months | Identifies the chat user with an ID to show previous chat history. |
| teaser-display | Technically necessary | Session | Controls whether the chat teaser is displayed to the user. No personal information is stored in this context. |
| times-counter | Technically necessary | Session | Counts how often the user has already seen the teaser. No personal information is stored in this context. |