Cookie Overview – Consent Manager - DialogShift Support Dokumente

The table below lists cookies that may be set by the DialogShift chat on your website when a consent manager is used. No personal data is stored in optional or technically necessary cookies.

Cookie Name	Purpose	Expiry	Description
ds-csrf	Statistical performance (optional)	7 days	Identifies the website visitor with an ID and allows calculation of the chat open rate. No personal information is stored in this context.
ds-custid	Functional	3 months	Identifies the chat user with an ID to show previous chat history.
teaser-display	Technically necessary	Session	Controls whether the chat teaser is displayed to the user. No personal information is stored in this context.
times-counter	Technically necessary	Session	Counts how often the user has already seen the teaser. No personal information is stored in this context.

Accessibility Statement for Your DialogShift Chat Widget Cookie Overview (Managed Mode)