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Accessibility Strengthening Act

Since June 28, 2025, accessibility legislation is in effect in various regions. As a hotel operator or website operator using our DialogShift chat widget, you should publish an accessibility statement on your website.

How should you proceed?

1. Download accessibility statement

Download our accessibility statement for the DialogShift chat widget:

Accessibility Statement PDF

Download accessibility statement
URL: https://assets.dialogshift.com/documentation/ds-barrierefreiheitsstaerkungsgesetz.pdf

2. Integration into your existing accessibility statement

You have two options to integrate our widget statement:
  • Add the content of our PDF to your existing accessibility statement
  • Add a section “External Widgets” or “DialogShift Chat Widget”
  • Your visitors find all information in one place

What is included in the accessibility statement?

Our template documents all accessible features of the DialogShift chat widget:

Keyboard Navigation

Full operability via keyboard

Screen Reader Support

Compatibility with screen readers

High-Contrast Mode

For visually impaired users

Focus Management

Logical navigation through the widget

Multilingual

Widget texts adapt to chat language

Support and Help

For questions about the accessibility statement, we’re happy to help:

Phone Support

+49 30 40041715
Important note: If you have not yet published an accessibility statement, we recommend doing so as soon as possible.

This support article was created to help you with compliance. DialogShift does not provide legal advice - for specific legal questions please consult a lawyer.