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Important Note on the Accessibility Strengthening Act

From June 28, 2025, accessibility legislation comes into effect in various regions. As a hotel operator or website operator using our DialogShift chat widget, you might choose to publish an accessibility statement on your website.

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How could you proceed?

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1. Download accessibility statement

Download our accessibility statement for the DialogShift chat widget:

Accessibility Statement PDF

Download accessibility statement
 URL: https://assets.dialogshift.com/documentation/ds-barrierefreiheitsstaerkungsgesetz.pdf

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2. Integration into your existing accessibility statement

You have two options to integrate our widget statement:
  • Add the content of our PDF to your existing accessibility statement
  • Add a section “External Widgets” or “DialogShift Chat Widget”
  • Your visitors find all information in one place

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What is included in the accessibility statement?

Our template documents all accessible features of the DialogShift chat widget:

Keyboard Navigation

Full operability via keyboard

Screen Reader Support

Compatibility with screen readers

High-Contrast Mode

For visually impaired users

Focus Management

Logical navigation through the widget

Multilingual

Widget texts adapt to chat language

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Support and Help

For questions about the accessibility statement, we’re happy to help:

Phone Support

+49 30 40041715
Important note: We recommend providing the accessibility statement before the effective date to be optimally prepared.
This support article was created to help you with compliance. DialogShift does not provide legal advice - for specific legal questions please consult a lawyer.