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The connection to your booking website (Web Booking Engine, WBE) is typically implemented by the DialogShift technical team as part of the chatbot setup.

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Required information

Please provide the following so we can prefill the booking mask correctly:
  • Booking engine base URL: The URL where your booking widget is accessible
  • Supported URL parameters for pre-filling:
    • Check-in date (e.g., checkin)
    • Check-out date (e.g., checkout)
    • Number of adults (e.g., adults)
    • Number and age of children (e.g., children, child_age)
If needed, ask your WBE provider for a list of supported parameters and the expected date and number formats.

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Example URL

Below is a schematic example of what a parameterized link might look like. Actual parameter names and formats vary by provider. 
https://booking.example-hotel.com/booking?
  checkin=2025-09-15&
  checkout=2025-09-17&
  adults=2&
  children=1&
  child_age=5
If your booking engine supports additional parameters (e.g., offer/rate codes, promo codes, room categories), please share those as well.