> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dialogshift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add URLs, PDFs and Text Documents as Knowledge

> Learn how to add individual URLs, PDFs or text documents to the hotel AI that are read and added to the knowledge base.

You can add individual URLs, PDFs or text documents to the hotel AI that are read and added to the knowledge base.

## Prerequisites

<Warning>
  You have activated GPT AI for your hotel.
</Warning>

## Configuration

<Steps>
  <Step title="Access AI Content">
    * Hover over the **left side menu**
    * Click on **AI Content** to access content management
  </Step>

  <Step title="Access URL and PDF Management">
    Navigate to the corresponding area for URL and PDF management.
  </Step>

  <Step title="Add new content">
    To add a **PDF file or a website**, click the **Add content** button.
  </Step>

  <Step title="Insert link or file">
    A new window opens with the following options:

    * **Add link:** Enter the desired URL in the first input field
    * **Upload PDF:** Click the **Add file** button to select and upload a file from your computer
  </Step>

  <Step title="Adjust extraction frequency (optional)">
    If you want to adjust the **frequency and type of data extraction** from the source:

    * Click the **Change** button on the right side
    * Specify how often the data should be read from the source

    <Info>
      **Example:** If it's a **weekly updated menu**, you can set the extraction frequency to **"daily"**.
    </Info>
  </Step>
</Steps>

<Check>
  **Done!** The content has been successfully added and configured.
</Check>

<img className="block dark:hidden" src="https://mintlify.s3.us-west-1.amazonaws.com/dialogshift/images/url-pdf-management.png" alt="URL and PDF Management Overview" />

<img className="hidden dark:block" src="https://mintlify.s3.us-west-1.amazonaws.com/dialogshift/images/url-pdf-management-dark.png" alt="URL and PDF Management Overview" />

## Important Notes

### General Notes

<Note>
  Add knowledge **only in one language**. The AI translates this into the other languages offered.
</Note>

<Warning>
  Only add pages that provide added value for a (potential) hotel guest, **quality over quantity** applies. For the AI to function optimally, it should not be overwhelmed with information or fed with contradictory information.
</Warning>

<Info>
  Images or maps cannot be read.
</Info>

### Special Notes for URLs

<CardGroup cols={1}>
  <Card title="Add individual URLs" icon="link">
    Add **only individual URLs**. It's not sufficient to store the central website address (e.g., [https://www.hotel.com](https://www.hotel.com)).
  </Card>

  <Card title="Consider AI limitations" icon="robot">
    **Note that the AI cannot click.** This means only the content of the actual URL is read and no content that lies behind buttons there.
  </Card>

  <Card title="Legal aspects" icon="shield-check">
    **Only add URLs whose content you control and that legally belong to your hotel.**
  </Card>
</CardGroup>

<Tip>
  💡 Test your chatbot's responses yourself!
</Tip>