> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dialogshift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Guestnet Integration

> How to connect Guestnet to DialogShift and import activities and menus as knowledge for Chat AI.

The Guestnet integration imports activities and menus from your Guestnet account into the DialogShift knowledge base. Chat AI can use this content in its answers. Guestnet is not a booking engine and is not used for Journey Messaging.

## Prerequisites

* Your hotel uses Guestnet.
* You have your hotel's Client ID from Guestnet.

## Activate the integration

1. In the DialogShift app, open **Settings → Integrations** and select **Guestnet**.
2. Select the language of the content to import.
3. Enter your hotel's **Client ID**.
4. Activate the integration and save the settings.

The integration page also shows how many articles were read and when the content was last updated.

## Imported content

DialogShift imports the following from the activity calendar:

* title and description
* date, time, location, and duration
* categories and registration information
* direct link to the activity
* overviews for the next seven days and by category

DialogShift imports the following from the daily menu:

* courses and dishes
* descriptions and prices
* wine prices per glass or bottle
* allergen information

The content is synchronized with Guestnet automatically. If you deactivate the integration, the imported content is removed from the knowledge base.

## Chat in the Guestnet app

Importing Guestnet content and embedding the DialogShift chat in the Guestnet app are independent of each other. The chat can also be provided as a separate channel in the Guestnet app.

## Configuration

| Field     | Purpose                                                  |
| :-------- | :------------------------------------------------------- |
| Client ID | Assigns the connection to the correct hotel in Guestnet. |
| Language  | Sets the language of the imported content.               |

If content is missing, check the Client ID, selected language, and whether the integration is active.
