> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dialogshift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cookie Compliance with GDPR Requirements

> Two options for integrating the chat widget into your website's cookie consent setup

DialogShift offers two approaches for integrating the chat widget into your website's cookie compliance setup.

## Option 1: Integration into Website Cookie Management

The chat widget is loaded by the website's consent manager only after the visitor has consented to functional or marketing cookies.

**Advantages:**

* Chat opening rate is measurable
* User behavior scoring is possible

**Disadvantage:** Visitors who decline cookie consent will not see the chat widget.

## Option 2: DialogShift Managed Consent

The chat widget loads initially without setting any cookies. When a visitor starts a live chat, DialogShift requests consent within the chat. No integration with the website consent manager is needed.

**Advantage:** All website visitors can use the chatbot regardless of their cookie settings.

**Disadvantages:**

* Chat opening rate cannot be measured before interaction
* User behavior scoring is not possible until explicit consent is given

## Comparison

|                              | Website Cookie Management | DialogShift Managed Consent |
| ---------------------------- | ------------------------- | --------------------------- |
| Cookie consent via           | Website consent manager   | Within the chat             |
| Chat opening rate measurable | Yes                       | No                          |
| User behavior scoring        | Yes (after consent)       | No (until consent)          |
| Reach                        | Reduced by consent rate   | All visitors                |