> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dialogshift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Labeling Requirements from August 2026

> What changes with the EU AI Act – and why you don't need to worry

<Info>
  From **August 2, 2026**, users must be informed when they interact with an AI system, as required by the EU AI Act (Art. 50). Chatbots and AI assistants fall into the **"limited risk"** category – the lowest regulated tier.
</Info>

## What is happening?

From **August 2, 2026**, the transparency obligations of the EU AI Act take effect. This applies to all channels: **webchat, phone AI, WhatsApp, and social media**.

This is exclusively about **transparency** – not about bans or extensive compliance requirements.

## What is DialogShift doing?

As the **provider**, the primary obligation lies with us. We are implementing the requirements technically – you don't need to handle this yourself:

<Steps>
  <Step title="Chat AI">
    AI notice in the default greeting and a permanently visible label in the chat window – multilingual
  </Step>

  <Step title="Phone AI">
    Clear announcement at the beginning of the call that an AI assistant is responding – already active today
  </Step>

  <Step title="WhatsApp & Social Media">
    AI notice in the first message
  </Step>
</Steps>

<Tip>
  The technical measures will be rolled out **before the August 2026 deadline** for all customers. The chat greeting is pre-configured by us and includes the AI notice – if you have customized it, please check that the notice is still included.
</Tip>

## What do you need to do as a hotel?

Your effort is minimal:

<Steps>
  <Step title="Check your greeting text">
    If you have customized the default text, make sure the AI notice is preserved
  </Step>

  <Step title="Review your privacy policy">
    Check whether your privacy policy already covers the use of chatbots and AI – we can provide a template text on request
  </Step>

  <Step title="Check your DPA">
    Ensure that a Data Processing Agreement with DialogShift is in place
  </Step>
</Steps>

***

<Info>
  For questions, please contact your DialogShift representative or [support@dialogshift.com](mailto:support@dialogshift.com). This document is for general information purposes and does not replace individual legal advice.
</Info>