> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dialogshift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Migrate a WhatsApp Business API Number to DialogShift

> How to transfer your existing WhatsApp Business API from another provider to DialogShift

<Warning>
  **Important prerequisite:**\
  This guide only works if you own the WABA account as a company and can see it in your Meta Business Manager. If the WABA account is managed by your previous provider, contact us for alternative transfer options.
</Warning>

## 1. Disconnect WABA from old partner

In the Meta Business Suite:

* Go to **Business Settings > Accounts > WhatsApp Accounts > Partners**
* Click the **trash icon** next to the previous partner and confirm **"Unshare"**

## 2. Embedded signup with your new solution partner DialogShift

* Open the **embedded signup link** provided by us
* Select your **existing WABA** in the flow when asked

## 3. Capture WABA ID (and Cloud API phone number)

Our system automatically transfers the WABA ID (and for Cloud API the business phone number) after completion.

## 4. Add credit card as payment source

In the Meta Business Suite:

* Go to **Business Settings > Payments > Payment Methods**
* Click **"Add payment method"**, enter your credit card details and set it as **Primary**
* From now on, all template and session costs will be charged directly to your card