> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dialogshift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Options

> Various ways to get informed about incoming messages

DialogShift offers various notification options that can be configured both in the user profile and across hotels.

## User Profile Settings

For your own user, notifications can be activated under [Organization >> Notifications](https://app.dialogshift.com/notifications).

### 1. Email Notifications

Activation for the email address you signed in with.

<Note>
  Additional email addresses can only be added across hotels (see below).
</Note>

### 2. Smartphone / Mobile Device

Push notifications via the DialogShift Mobile App.

<CardGroup cols={2}>
  <Card title="iOS App" icon="apple" href="https://apps.apple.com/us/app/dialogshift-live-chat/id1493962432#?platform=iphone">
    App Store
  </Card>

  <Card title="Android App" icon="android" href="https://play.google.com/store/apps/details?id=com.dialogshift.live_chat">
    Google Play
  </Card>
</CardGroup>

### 3. Browser / Desktop

<Note>
  Prerequisite: Live Chat App must be open in a browser tab
</Note>

<Tabs>
  <Tab title="Chrome ⭐">
    **Windows/Mac** (Recommended)

    * ✅ Notifications are displayed
    * ✅ Optional persistent notifications
    * ✅ Audio signal (Windows only)
  </Tab>

  <Tab title="Edge">
    **Windows**

    * ✅ Notifications are displayed
    * ❌ No persistent notifications
    * ❌ No audio signal
  </Tab>

  <Tab title="Firefox">
    **Windows**

    * ✅ Notifications (manual permission required)
    * ❌ No persistent notifications
    * ❌ No audio signal
  </Tab>

  <Tab title="Safari">
    **Mac**

    * ✅ Notifications are displayed
    * ❌ No persistent notifications
    * ✅ Audio signal
  </Tab>
</Tabs>