> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dialogshift.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialog Quickbooker

> How the Dialog Quickbooker uses travel dates, occupancy and booking limits for availability requests.

The Dialog Quickbooker asks for travel dates and the occupancy for one room. It then shows available room types and prices and sends the guest to the booking engine with a link.

## How it works

The Dialog Quickbooker collects:

* Arrival date
* Departure date
* Number of adults for one room
* Number of children for one room
* Children's ages

The guest does not complete the booking inside the Dialog Quickbooker. The agent prepares the request and then opens the booking engine with the matching data.

## Booking limits

Limits are configured in the DialogShift app under **Settings → Booking mask**. An empty field means: no limit.

| Setting           | Meaning                                                                  | Behavior when empty |
| ----------------- | ------------------------------------------------------------------------ | ------------------- |
| Max. adults       | Maximum number of adults per room                                        | No limit            |
| Max. children     | Maximum number of children per room. `0` means children cannot be booked | No limit            |
| Max. total guests | Maximum total number of adults and children per room                     | No limit            |
| Min. child age    | Minimum age from which a child can be booked                             | No minimum age      |
| Max. child age    | Boundary between child and adult. Older guests count as adults           | Default: 17         |

## What happens with invalid details?

If a detail exceeds a limit, the Dialog Quickbooker asks for the occupancy again. The agent takes the configured limit into account.

Examples:

* If a maximum of 2 adults is allowed and the guest says 3 adults, the agent asks for a valid occupancy.
* If children are disabled (`Max. children = 0`) and the guest mentions children, the agent asks for an occupancy without children.
* If adults and children together exceed **Max. total guests**, the agent asks for the full occupancy again.
* If a child is older than **Max. child age**, that guest counts as an adult. The agent asks for the occupancy again so adults and children are counted correctly.

## No room-count limits

The Dialog Quickbooker configures only the first room. The settings **Max. rooms (group threshold)** and **Max. rooms (hard cap)** are not applied here.

If the guest wants to book multiple rooms, they add them in the booking engine.